Hello, Welcome to the FAQ category. Here, you will find answers to the most frequently asked questions from other users, as well as links to the Help section, which will assist you in using the application. These resources are provided by the Mapy.com team to make working with maps and the app as easy as possible for you. If you have any issues or need assistance, feel free to reach out to our Community Support, where other users will be happy to help. We wish you a smooth experience with our map application! The Mapy.com Team

To ensure the best performance and security, Mapy.com supports Android 8.x or higher and iOS 16.0 or later. If you have an older version, we recommend updating your system to keep the app running smoothly. Thanks for your understanding! Android Android 8.x and higher iOS iPhone: iOS 16.0 or later. iPad: iPadOS 16.0 or later. Apple Vision: visionOS 1.0 or later.

Mapy.com Premium – More Than Just a Map Premium is an annual subscription that brings additional features beyond the standard version of the app. By purchasing Mapy.com Premium, you support further development, and as a thank you, you gain access to exclusive features. To purchase and use the premium version, you need to be logged into a user account. Click here for more information about Mapy.com Premium. If you have any questions, feel free to ask our amazing users in the Community Support.

To use features like saving data to My Mapy, synchronization, rating, uploading photos, or activating the premium version, you need to be logged into a user account. You can sign in via Seznam, Google, Microsoft, or Apple, or create a new account. It is possible to use multiple accounts, but only one can be active at a time. For more information about accounts, login, and account creation, visit our Help section: Account and Login How to Sign In How to Create a New Account If you have any questions, feel free to ask our amazing users in the Community Support.

Here you will find answers to the most common known obstacles in the Mapy.com applications. Mapy.com Premium Android iOS web Panorama Android Auto + CarPlay If you have any questions, feel free to ask our amazing users in the Community Support. We wish You a smooth experience with our map application! Mapy.com Team

Searching in Mapy.com is a key tool for finding places and local information. This feature is available on both the web and in the app, with slight differences. It allows you to search for locations worldwide. Would you like to learn more about search features and make the most of them? Find a detailed description in our help section: Searching in Mapy.com Detailed help pages about searching: Businesses, accommodation search, nearby search Searching by coordinates Voice search Offline search The "What’s here?" function If you haven't found the answer, feel free to ask our Mapy.com user community in the Community Support. We wish you a seamless experience with our mapping application! Mapy.com Team

Route planning allows you to: Find the optimal route between two or more points based on the selected mode of transport (car, walking, cycling, skiing, water, public transport). View detailed information about the route, including distance, duration, elevation profile, weather conditions, and itinerary. Customize the route according to your preferences. For a detailed description of the features and step-by-step instructions, visit: Route Planning If you haven’t found the answer, feel free to reach out to our Mapy.com user community in the Community Support.

In the Mapy.com app, you can easily share your location. Simply select a specific place on the map or send your current location during navigation. For more information, visit our help page: Location Sharing If you have any questions, feel free to ask our great users in the Community Support.

My Mapy is your personal space in maps. My Mapy allows you to save and manage favorite places, planned routes, uploaded photos, reviews, and recorded activities. Thanks to synchronization between the web and mobile app, your data is always at hand, wherever you are. It’s perfect for trip planning, recording routes, or sharing experiences with others. Just sign in to your account, and you’re ready to go! Find more details about My Mapy in our Help Center. There, you can also explore: Sections (Overview, Places & Routes, Activities, Rating, Photographs) Features for My Mapy (Managment of Saved Items, Import GPX files, Sharing & public profile, Notes If You have any questions, don’t hesitate to ask our amazing users in the Community Support.

The Tracker feature in the Mapy.com app allows you to record various physical activities such as hiking, running, cycling, scooter riding, horseback riding, stroller walks, or paddleboarding. During the activity, you can easily track the route, distance traveled, time, speed, and elevation gain. Detailed information and feature descriptions can be found in the Help section. Main Features Starting the Tracker Viewing and Working with Saved Activities If You have any questions, feel free to ask our amazing users in the Community Support.

Mapy.com is a great travel companion for trips, hiking, and exploring, even in places without mobile coverage or when traveling abroad. Even without an internet connection, you can view tourist and thematic maps in the Android or iOS app, not only for entire countries but also for specific regions and areas. Just choose your maps, and you're ready to go! How many offline maps can I download? In the free version of the app, you get offline maps for one country for free, including its regions. Plus, you can change the selected country as often as you like. Online access to the website and app remains free. In the Premium version of the app, you get offline maps for the entire world – it's up to you how many countries you download! For more details, check out our help page here. If you haven’t found your answer, feel free to ask our Mapy.com user community in the Community Support.

The Mapy.com navigation, compatible with Android Auto and Apple CarPlay, allows you to comfortably and safely control navigation directly through your vehicle's infotainment system. This feature offers numerous benefits for drivers. To use it, your vehicle must support Android Auto or Apple CarPlay and have this function activated. Click here for more information about Android Auto and CarPlay in the Help Center. If you have any questions, feel free to ask our great users in the Community Support.

Are you looking for detailed information about the map legend? You can find a detailed description and direct links on our help pages: Map Legend If you have any questions, feel free to ask our amazing users in the Community Support.

Have you visited an interesting place? Share your photos with others! Your pictures will help fellow travelers better visualize the location, feel its atmosphere, and decide if it's worth visiting. You can upload photos via the Mapy.com website or directly from the mobile app. Just log into your account and start sharing your experiences! In our Help Center, you'll find: Basic information about photos Approval process Uploading photos Viewing photos Additional features If you haven't found the answer, feel free to ask our amazing Mapy.com user community in the Community Support.