Login doesn't work on mobile
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Login doesn't work on my mobile. It works on a fixed PC and it works on my mobile fort the support page.
On the maps part i always receive an error.
Re install doesn't solve the issue. -
@Roger-Janssens The service had a short-term outage, is everything okay now?
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Hello, I do have this problem as well!
I'm on iphone and can't login, works fine on desktop though. -
@Pingu Hi, could you please specify what happens when you try to log in? What device are you using – an Android phone, iPhone, or a PC with a web browser? Are you seeing any error messages? Could you also send us a screenshot so we can take a closer look?
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Hi @Ewelina, i'm on Iphone 11, using the 18.5 iOS version.
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@Ewelina
If I log in using Apple Sign-In on the web version, everything works fine. However, if I use the app and want to sign in, there is a loop after entering my credentials: from the mapy.com login page to the seznam.cz login page. -
@Pingu Hi,
Do you have anything on your iPhone that could block logging in? For example, antivirus apps, cookie blockers, or ad blockers? Disable it.
Try changing the default browser in the Settings - Applications (for example, to Chrome if you’ve been using Safari).
You can try reinstalling the app.
One of our users mentioned the following solution: "Had to change the password to one without special characters, only letters and numbers." Do you have any special characters in your password? Maybe you could try changing the password to letters and numbers only and see if that helps.
Let us know if that helps.