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    problems logging in to My Mapy

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    • Esteban SanchezE
      Esteban Sanchez
      last edited by

      Hello,

      I'm having problems logging in to My Mapy on the Mapy.com website.

      When I click on "Log in to My Mapy" or "Register", the browser redirects me to:

      https://login.seznam.com/

      The page fails to load with this error:

      ERR_SSL_UNRECOGNIZED_NAME_ALERT

      I've carried out several tests:

      • Tried Chrome in normal and incognito mode.
      • Tried another browser.
      • Tried another computer.
      • Tried both my home Internet connection and a mobile hotspot.
      • Confirmed that www.seznam.cz works correctly.
      • Confirmed that login.seznam.com fails during the SSL/TLS handshake.

      I can log in successfully using the Mapy.com mobile app.

      Could you please check whether there is an issue with the login.seznam.com authentication service or its TLS configuration?

      Thank you.

      EwelinaE 1 Reply Last reply
      Reply Quote 0
      • EwelinaE
        Ewelina Mapy.com Team Premium Administrators @Esteban Sanchez
        last edited by

        @Esteban-Sanchez Hi, Mapy.com is part of Seznam.cz. Mapy.com uses the .com domain, while Seznam uses the .cz domain. Seznam.cz is a well-established Czech company and the owner of Mapy.com, so you can trust this page.

        Could you please try again? If the problem persists, send us a screenshot (please make sure it doesn't show your login details or password).

        1 Reply Last reply
        Reply Quote 0

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