Email change
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Hello, thank you for this amazing app!
I want to ask if it is possible to modify the account associated email.
My account is bound to an old email that I plan to no longer use. Can I ask if it's possible to transfer all account informations and recorded tracks on a new mail?Thank you!
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@Matteo-Breggion Hello, thank you for your message and kind words
Unfortunately, it’s not possible to change the email associated with your account or transfer data to a new email. -
@Ewelina
Thank you for the speedy answer, I imagined so.
So my best option is to create a new account and then share all the previous recordings? Is there a way to do it in one go?
Thank you! -
It’s not possible to do this in bulk all at once — you’ll need to handle each record individually.
For your recordings, it’s better to use export and import, as this makes them independent of the original account. Shared links must remain permanently shared from the existing account.
Export can be done in bulk — you can export an entire folder, even multiple tracks into a single GPX file.
Importing into the new account is a two-step process. In the first step, you’ll see a list of tracks and options. For each individual track, you need to click the small pencil icon and switch it to import as an activity. Otherwise, the tracks will be imported only as simple tracks and won’t be counted toward your activities.
This way, you will create copies of your records. They will be independent in both accounts. I recommend backing up the exported GPX files.
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@Jan-Buriánek All clear, thank you a lot!
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@Matteo-Breggion Hello, thank you for your message and kind words
Unfortunately, it’s not possible to change the email associated with your account or transfer data to a new email.Hello!
Is there any chance this option will be implemented in the future?
I'm in the same situation and this would be very useful!Thanks.
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@Nicolò-Groja Hello, thank you for your feedback! Unfortunately, we have no plans to implement this option at the moment.
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