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    Saved routes problem.

    Scheduled Pinned Locked Moved My Mapy | Moje Mapy
    saved routesmy mapy
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    • Adam StormguardA Offline
      Adam Stormguard Premium
      last edited by

      After planning a route and setting date and time I cant use it as the app keeps displaying Waiting for GPS location.. It only happens when I set date and time but if I save directly everything works perfectly. Has anyone's got the same problem?

      EwelinaE 1 Reply Last reply Reply Quote 0
      • EwelinaE Offline
        Ewelina Mapy.com Team Premium Administrators @Adam Stormguard
        last edited by

        @Adam-Stormguard Hi,
        I tested this on an Android phone, but I wasn’t able to reproduce the issue. Could you please let us know which device you’re using Mapy on (Android phone, tablet, iPhone, PC – and which browser)? Are you seeing any error message?
        If you’re experiencing issues with GPS location, please check Settings → Apps → Mapy.com and make sure the app has permission to access your location (ideally set to “Allow all the time”) and that location accuracy is set to high.
        Thank you.

        Adam StormguardA 2 Replies Last reply Reply Quote 1
        • Adam StormguardA Offline
          Adam Stormguard Premium @Ewelina
          last edited by Adam Stormguard

          @Ewelina Hi,
          I'm using Samsung Flip 7 mobile phone. The issue exists if you set a date ex.today 9pm. then save it and try to use the route tomorrow or after a few days. The app crashes, or keeps displaying Waiting for GPS location. .. The issue never occurs if you save a route without setting a specific date or time. GPS is quick no issues.. but I tested this on my other Android devices and it's the same problem so it's not specific model problem..

          1 Reply Last reply Reply Quote 0
          • Adam StormguardA Offline
            Adam Stormguard Premium @Ewelina
            last edited by

            @Ewelina I I'm attaching screenshots of the issue
            19178.jpg
            19174.jpg

            EwelinaE 1 Reply Last reply Reply Quote 0
            • EwelinaE Offline
              Ewelina Mapy.com Team Premium Administrators @Adam Stormguard
              last edited by

              @Adam-Stormguard We tried it but couldn’t reproduce the bug. Could you please submit a bug report via https://mapy.com/?feedback=menu? This will give us more details and help us assist you better.

              Adam StormguardA 1 Reply Last reply Reply Quote 0
              • Adam StormguardA Offline
                Adam Stormguard Premium @Ewelina
                last edited by Adam Stormguard

                @Ewelina OK I will post it through your app.but pls try after a few days because it doesn't show the error immediately only after some time has passed since departure..

                1 Reply Last reply Reply Quote 1

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