Samsung smartwatch
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The same problem with galaxy s20fe +galaxy ultra watch 7. Some days ago everything working fine, but right now on my watch I have message " enter destination on your phone". I reinstalled botch aplication watch/phone, end no respond.
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@Paweł-Pachura @adam-stormguard @simon-schelkshorn @heiko-müller @tobias-w Hi, thank you for reporting this issue. We’ll investigate it and work on a solution. We apologize for the inconvenience.
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@Paweł-Pachura @adam-stormguard @simon-schelkshorn @heiko-müller @tobias-w Hi, we fixed the issue in today’s update. Please let us know if it helps to resolve the problem.
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I have updated the Phone app to 26.2.1 (26020104)
The Smartwatch Version is the same 1.3.0 (2025)I uninstalled the app on both devices, reinstalled the app and logged in again.
For me it looks the same: vibrations: yes, display still shows roughly "enter your target on phone".
So still no directions.Maybe the others have a different experience?
With kind regards,
Tobias -
@Tobias-W Hi, please search for Mapy.com in the Play Store on your watch and update it from there. Let me know if that helps.
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@Ewelina
Thank you very much! The update for the watch was not shown to me in the playstore app on the phone.
But as you have written, on the watch itsself, i had an update available.
After the update in the watch to 26.2.0, it works as described.Thank you very much for the quick response and the bugfix!
With kind regards,
Tobias -
@Ewelina said in Samsung smartwatch:
@Paweł-Pachura @adam-stormguard @simon-schelkshorn @heiko-müller @tobias-w Hi, we fixed the issue in today’s update. Please let us know if it helps to resolve the problem.
It works. Thank you for the quick solution.
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@Ewelina , confirm, after instal update everything working fine. Thanks for guick respond and fix problem.
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@Ewelina said in Samsung smartwatch:
@Paweł-Pachura @adam-stormguard @simon-schelkshorn @heiko-müller @tobias-w Hi, we fixed the issue in today’s update. Please let us know if it helps to resolve the problem.
Working for me, too! Thank you.
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@Ewelina Thx for fixing the issue it saved me from resetting my mobile phone as I thought it's my mobile that's to blame
However if I want to use my saved routes I have to start and stop and start again the navigation because on my watch it freezes the first time it's started and on mobile phone everything is OK from first start.. -
Hi. I have the same issue between my Galaxy S23 Ultra and Galaxy Watch 4. The smartphone's app version is 26.7.1. Oh the watch is installed the app version 26.2.1. Premium account. Both devices are connected to the same account. In the smartphone app I can see my watch paired. On the watch in the app I see the text "Enter your destination on your phone" but when I start any navigation on the smartphone, nothing happens on my Galaxy Watch. Even after restarting both devices, reinstalling the apps, re-login to the account, clearing cache, giving all permission, disabling battery saving, switching on notifications on both deviced. Nothing helps.
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@Alex-Pshechuk Hi, navigation is only available when your phone is paired with your watch. The watch is used to display the navigation instructions running in the app on the phone. It works for all types of navigation: by car, on foot, on bike. Instead of voice instructions, it offers haptic response by vibrating. You can find the vibration settings in the app on your phone (Menu – Settings – Watch).
https://help.mapy.com/smart-watches/ -
@Ewelina thank you for your answer. My watch is paired with the phone when I'm trying to get the navigation instruction from the phone on the watch but I don't get them. I already tried everything.
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@Alex-Pshechuk Hi! The watch app works a bit differently from the phone app. It doesn't display navigation on a map—instead, it provides turn-by-turn directions using arrows and distance information. So you won't find the map-based navigation on the watch itself.
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@Ewelina Yes, I know that. But the issue is that I don't get any navigation instructions on my watch from the phone even if both devices are paired and navigation was started on the phone.
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Hi, I have the same problem and a don't know what to do with it.
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@Alex-Pshechuk @Antonín Ranš
Yes, it looks like there's a bug. We're already working on a fix. -
@Jakub-Faifer on my galaxy 5pro everything's been working fine so far
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I have had the problem already some while ago. Phone always was telling that I need to set the destination on the phone even though it had been set. Problem has been solved after a Bugfix update. Now the problem reapeard.
Simon
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We look forward to the solution, thank you.
(S26 ultra with S Galaxy Watch 7 44mm)
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